RTS Financial is committed to safeguarding your privacy on our websites located at www.rtsfinancial.com, www.pro-transport.com, and to our RTS Pro mobile application ("RTS Pro") made available at www.rtspro.com through the App Store, Google Play and a Windows desktop application. We use this privacy policy to clearly disclose to you our privacy practices in a manner that is easy to understand. If there is something you do not understand about our privacy practices, please feel free to contact us at info@rtscarrierservices.com.

This privacy policy does not apply to products or services provided, or information obtained, other than through our website, RTS Pro, and ProTransport. We may change this policy from time to time so please check back often. If we significantly change our collection, use, or disclosure practices, we will try to send you a notice via email if you have provided us with an email address. Please keep in mind that some of the services mentioned specifically in this policy may not be available on the site at this time. This Privacy Policy is effective as of June 26, 2017.


What information does RTS Financial collect from you?

We collect information in several ways. Some of the information we collect is personal to you. Other information is anonymous. We collect the following categories of information on our websites, the RTS Pro mobile application, and ProTransport:

  • When you request information about RTS Financial, we ask for your first name, your company, your email address, phone number and the number of trucks you operate.
  • When you log in to our client account portal, we collect the USER ID and Password assigned to you by RTS Financial.
  • When you report a problem with our site or services we will collect contact information along with a description of your problem.
  • When you contact us via the company email address, we will collect your contact information and any information you include in your email.
  • When you purchase services via our client portal, we may collect payment information necessary to process your transaction.
  • We may collect survey information about our services.
  • When you visit and navigate our site, use our applications or third-party sites, or open our emails, we may collect technical information about your use of our site including IP address, device identifier, and viewing information.
  • When you register for or use ProTransport or the RTS Pro mobile application, we collect the following information.
    • Name, mailing address, email address and phone number;
    • Unique identifiers such as RTS Pro ID; and
    • Information about your business such as company name, company size, and business type.
  • When you use ProTransport or the RTS Pro mobile application, the application will also collect:
    • Phone model
    • Duration and frequency of your usage sessions
    • Information regarding application crashes and screens you choose to view
    • Other information regarding the application experience
  • We use this information to:
    • Send you a registration confirmation;
    • Assess the needs of your business to determine suitable products;
    • Send you requested product or service information;
    • Respond to customer service requests;
    • Administer your account;
    • Send you a newsletter;
    • Contact you for marketing and sales purposes to provide you with more information about our products;
    • Improve our Site and marketing efforts; and
    • Conduct research and analysis.

In addition, our applications will collect and track information regarding the experience - such as your phone model, the duration and frequency of your usage sessions, information regarding application crashes, the particular screens you choose to view, etc.


How do we collect information from you?

Direct Collection

We collect much of the information listed above directly from you when you submit it on our website, through RTS Pro, or on ProTransport. This includes information such as contact information, registration information and service inquiries. If you do not want to share your information, you can choose not to participate in a particular service or activity.

Indirect Collection – Cookies and Other Technology

As part of offering and providing customizable and personalized services, many websites use cookies and other online tracking technologies to store and sometimes track information about you. Our RTS Pro mobile application and ProTransport use cookies and local device storage. We may use these technologies to:

  • Provide you with personalized content based on your use of our site
  • Enable you to more easily use our site by remembering and using contact information, purchasing information, and registration information
  • Evaluate, monitor and analyze the use of our site, the RTS Pro app, and ProTransport, and analyze traffic patterns to help improve our site and services
  • Assist us with ad reporting functions such as to learn which ads are bringing users to our website

The types of technologies we use include:

Cookies. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Cookies enable us to identify your browser as a unique user. Cookies may involve the transmission of information from us to you and from you to us. Cookies may also be used by another party on our behalf to transfer information to us in accordance with their privacy policy. Some cookies are "persistent cookies." They are used by us each time you access our website. Other cookies are called "session cookies." Session cookies, also called session variables, are used only during a specific browsing session and expire after a predetermined amount of time. We may use a session cookie, for example, to remember that you have already navigated through a particular menu, or that you have entered in age information for a portion of a site that is restricted by age. We may also use "analytics cookies" that allow web analytics services to recognize your browser or device and, for example, identify whether you have visited our website before, what you have previously viewed or clicked on, and how you found us. This information is provided anonymously for statistical analysis only. Analytics cookies are usually persistent cookies.

You may disable browser cookies in your browser or set your browser to warn you when a cookie is being sent. You may lose some features or functionality when you disable cookies. Remember, also, that disabling cookies is browser specific. If you log on using Internet Explorer, you must also disable cookies in Safari if you use that browser at a different time.

Log Files. Like most standard website servers, we use log files. Log files track Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information to analyze trends, administer the site, prevent fraud, track website navigation in the aggregate, and gather broad demographic information for aggregate use.

The website permits you to use a third party social networking platform such as Facebook, Linked-In and Twitter. When you use these social networking platforms and plugins, your username and password for the available about you or collected from you on these services may be shared with us. When you use social networking platforms and plugins, you share your information with them and their privacy policy applies disclosure of such information. In addition, they may be able to collect information about you, including your activity or may notify your connections on the social networking platform about your use of the RTS Financial's websites. Such services may allow your activity to be monitored across multiple websites for purposes of delivering more targeted advertising. Please note that their own privacy polices apply and we encourage you to read them. We may add new social networking plugins and buttons to our websites from time to time.


How do we use your information?

Our main goal in collecting information is to improve the site and provide you with the best possible experience on the site. For example, by using the information we collect, we can provide you with an easy to use and readily available forum to learn about our factoring services.

We will also use your personal information to:

  • Notify you of other products or services available from RTS Financial and our affiliates
  • Enable you to participate in online transactions
  • Send you a registration confirmation
  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Administer your account
  • Send you a newsletter
  • Contact you for marketing and sales purposes to provide you with more information about our products
  • Personalize online content so that is applies to you and your interests
  • Make our products, services, apps and website better
  • Compile, analyze and do research on our users demographics and behavior
  • Detect, investigate and prevent activities that may violate our policies or be illegal


Who is collecting the information?

Except as provided in this Privacy Policy, only RTS Financial and our affiliates and service providers will have access to your personal account information. When you are on our site and are asked for personal information, you are sharing that information with RTS Financial and our affiliates and service providers. If personal data is to be collected and/or maintained by any company other than RTS Financial or its affiliates, we will try to notify you on the website or in an updated version of this Privacy Policy. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.

Other websites to which we link may collect personally identifiable information about you when you visit those sites. The information practices of other websites linked to our websites are not covered by this Privacy Policy.


To whom does RTS Financial share my information?

We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. These are some of the ways that your information may be disclosed:

Service Providers

We occasionally hire other companies to provide limited services on our behalf, including packaging, delivering, or mailing, website development and operation, answering customer questions about products or services, sending postal mail or email, analyzing website use, processing payments, providing investor information and processing data. We will only provide those companies the information they need to deliver the service, and they are contractually prohibited from using that information for any other reason.

Data in the Aggregate

We may disclose “blinded” aggregated data and user statistics to prospective partners and other third parties. Blinded data is data that does not identify an individual person.


We also may disclose your information in special cases. For example, when we believe that we must disclose information to identify, contact or bring legal action against someone who may be violating our Terms and of Use, or may be causing injury to or interference with our rights or property, other website users or customers, or anyone else who may be harmed by such activities. We may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service and improve our products and services. As we continue to develop our business, we may buy or sell businesses or assets. In such transactions, confidential customer information generally is one of the transferred business assets. In the event of a transaction involving the sale of some or all of RTS Financial's businesses, customer and site visitor information may be one of the transferred assets and may be disclosed in connection with negotiations relating to a proposed transaction. In such case, the transferred information may become subject to a different privacy policy.


How can I control my personal information?

We offer our customers choices for the collection, use and sharing of personal information. You may contact us at info@rtsfinancial.com if you wish to view, edit, or delete your personal information from our database, and we will use commercially reasonable efforts to accommodate your request.

If you believe that any inaccurate or inappropriate information has been obtained or provided to others through your use of this website, you should contact a representative of RTS Financial at info@rtsfinancial.com.


How does RTS Financial protect financial-related information?

Keeping your personal financial information private is very important to us. As a matter of policy and long-time business practice, we do not sell information provided by our users. Any user statistics that we may provide to prospective partners regarding financial matters are provided in the aggregate only and do not include any personally identifiable information about any individual user. We will transfer your credit card number, bank account number or other personal information to the appropriate credit card company or bank in order to process any online payments.


What security precautions are in place to protect against the loss, misuse, or alteration of my information?

We use SSL encryption technology for credit card numbers, bank account numbers, passwords, and registration information. Remember to sign out of your RTS Financial account and close your browser window when you have finished your work. This is to ensure that others cannot access your account by using your computer when you are away from it. Because information sent through the Internet travels from computer to computer throughout the world, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Except as specifically stated, this site does not use security encryption measures. Information that you disclose by use of this site (as with any site that is non-secure), by posting a message or using e-mail, potentially could be collected and used by others. This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems.



To ensure that you will not receive recurring marketing or other information from us unless you choose to, we will provide you with simple instructions on each marketing email from RTS Financial for you to let us know that you have chosen to stop receiving such emails from us.


What else should I know about my privacy?

Please keep in mind that whenever you voluntarily disclose information online, that information is accessible to other customers and users. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online. When you or we end your customer relationship with us, we will treat the information we have about you as if you were still our customer.


Your California Privacy Rights

California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to or write us using the contact information below. Make sure to state that you are a California Resident.


Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in their web browsers. While the United States Federal Trade Commission has endorsed DNT, our website does not support DNT codes. However, except in the case of analytics cookies described above, our website limits tracking to the internal uses described above and does not enable the tracking of our users across multiple websites. Except in the case of analytics cookies described above, our website does not track your use across multiple websites, however, other websites to which we link may. Please review their privacy policies to understand how you may be tracked.


Who do users contact with questions or concerns about our Privacy Policy?

If you need further assistance, please send an e-mail with your questions or comments to info@rtsfinancial.com or write us at: Any registrant wishing to amend information currently in the database, or wishing to be removed from the database may request such amendments or removal in several ways. Delivery of such request may occur by:

  1. E-mail: info@rtsfinancial.com
  2. Postal mail: 9300 Metcalf, Suite 301, Overland Park, KS 66212

RTS Financial will review and process all requests in a timely manner.

If you have any questions about the RTS Pro mobile app or ProTransport, contact rtsmobile@rtscarrierservices.com